The Victims’ Commissioner routinely meets with the heads of criminal justice agencies or public bodies that have a responsibility to deliver or provide services for victims of crime.

During these meetings the Victims’ Commissioner will raise issues on behalf of victims and to seek improvements to the services they are entitled to receive. From January 2017, you can read a summary of the discussion, or any relevant information, from the meeting by accessing the table below.


Association of Police and Crime Commissioners:
Chair of the APCC
23 January 2017
Criminal Cases Review Commission:
Chairman of the CCRC
21 March 2017
Competition & Markets Authority:
Criminal Enforcement Director
20 March 2017
Crown Prosecution Service:
Director of Public Prosecutions
16 January 2017
Foreign & Commonwealth Office:
Director for Consular Services
28 February 2017
Gambling Commission:
Chief Executive Officer of the Gambling Commission
22 February 2017
HM Courts & Tribunals Service:
Chief Executive
7 February 2017
HM Crown Prosecution Service Inspectorate:
Chief Inspector
14 March 2017
HM Prisons and Probation Service:
Director of Probation
12 January 2017
HM Revenue & Customs:
Director General Customer Compliance
17 February 2017
Ministry of Justice:
Victims Minister
6 February 2017
National Police Chiefs Council:
National Policing Lead for Victims and Witnesses
19 January 2017
Office of Rail and Road:
Chair of the ORR
15 March 2017
Serious Fraud Office:
Director of the SFO
31 January 2017
Youth Justice Board:
Chair of the YJB
23 January 2017


The Victims’ Commissioner occasionally writes to criminal justice organisations or the government to raise issues on behalf of victims. A copy of the correspondence can be accessed below:

Funding of Devolved Victim Service
The Victims’ Commissioner wrote to Justice Minister Dr Phillip Lee about concerns raised by some Police and Crime Commissioner areas about the impact the annual allocation of funding has on commissioning, retaining and delivering valuable services for victims.
Here is the Minister’s response.

Victim Satisfaction Measures
The Victims’ Commissioner wrote to Policing Minister Brandon Lewis how victim satisfaction data is collated, whether there is any guidance or standards when measuring victim satisfaction, and whether the Minister believes there should be a central collation of victim satisfaction at a national level.
Here is the Minister’s response.