The Victims’ Commissioner tells the College of Policing what the new Victims' Code means for police staff and officers.

To mark the new, revised Victims’ Code coming into force on 1 April 2021, the Victims’ Commissioner, Dame Vera Baird, and the College of Policing have developed a video on how police officers can best support victims.

Visit the College of Policing website for more information.

Pretty well every victim of crime suffers some impact from it. It’s a bit of a shock, people can feel targeted, they feel a bit less safe. They are angry or they’re frightened or they’re shouting – and they may even do that at you. It’s the first time it’s ever happened to them. Put yourself in their shoes.

Dame Vera Baird, Victims’ Commissioner