Picture of Baroness Newlove, the Victims' Commissioner for England and Wales.
Victims’ Commissioner
Baroness Newlove

I know only too well how crime can change your life forever.

I am a crime victim. On 12 August 2007, I was Helen, wife of Garry Newlove and mum of three young daughters.

That day, I woke up a wife but went to bed a widow. Our daughters lost their dad when a gang beat him to death on our family doorstep.

The consequences were devastating, yet nothing prepared me for the way our girls were treated by the justice system. I learned the hard way that the needs of victims and witnesses are easily forgotten.

You’re not alone. I want to help.

Read Helen’s full story.

The Victims’ Commissioner for England and Wales:

  • listens to victims and witnesses
  • promotes good practice across criminal justice services
  • reviews the Victims Code and campaigns for change

More about our commitment to victims’ rights.

Complain about a victims’ service

Contact a criminal justice agency directly if you want to make a complaint.

Help for victims


Photograph of Baroness Newlove in front of a computer showing her new website.
11 March 2019

New Victims’ Commissioner site highlights help for victims

Today, the Victims’ Commissioner launches her new-look website.
Photograph of two women talking with second woman facing away from camera.
27 February 2019

Victim advocates provide practical and emotional support

The Victims' Commissioner says victim advocates can help victims through the aftermath of a crime.
A boy of about 5 sits at the end of a bench on his own, facing away from camera.
13 February 2019

Why victims and survivors of child sexual abuse need a Commissioner

Victims and survivors of child sexual abuse need to be given a powerful voice in government, writes Baroness Newlove.
Photograph showing two people (from behind) seated at a bus shelter looking out to sea.
5 February 2019

Inquiry launches landmark TV awareness campaign for the Truth Project

The Independent Inquiry into Child Sexual Abuse has launched a landmark TV public awareness campaign to ensure victims and survivors of child sexual abuse have the opportunity to be heard at the Truth Project.