Picture of Baroness Newlove, the Victims' Commissioner for England and Wales.
Victims’ Commissioner
Baroness Newlove

I know only too well how crime can change your life forever.

I am a crime victim. On 12 August 2007, I was Helen, wife of Garry Newlove and mum of three young daughters.

That day, I woke up a wife but went to bed a widow. Our daughters lost their dad when a gang beat him to death on our family doorstep.

The consequences were devastating, yet nothing prepared me for the way our girls were treated by the justice system. I learned the hard way that the needs of victims and witnesses are easily forgotten.

You’re not alone. I want to help.

The Victims’ Commissioner for England and Wales:

  • listens to victims and witnesses
  • promotes good practice across criminal justice services
  • reviews the Victims Code and campaigns for change

More about our commitment to victims’ rights.

Complain about a victims’ service

Contact a criminal justice agency directly if you want to make a complaint.

Help for victims


20 May 2019

VC calls upon Government to give victims full legal rights

Baroness Newlove was interviewed by Jess Phillips MP for The House magazine
13 May 2019

Dame Vera Baird appointed as new Victims’ Commissioner

Dame Vera Baird has been appointed the new Victims’ Commissioner and will take over the role from Baroness Newlove in…
Anti-Social Behaviour
30 April 2019

Anti-Social Behaviour: Living a Nightmare

Anti-Social Behaviour: Living a nightmare In her final report as Victims’ Commissioner (VC) for England & Wales, Baroness Newlove says…
Photograph of Baroness Newlove in front of a computer showing her new website.
11 March 2019

New Victims’ Commissioner site highlights help for victims

Today, the Victims’ Commissioner launches her new-look website.