Picture of Baroness Newlove, the Victims' Commissioner for England and Wales.
Victims’ Commissioner
Baroness Newlove

I know only too well how crime can change your life forever.

I am a crime victim. On 12 August 2007, I was Helen, wife of Garry Newlove and mum of three young daughters.

That day, I woke up a wife but went to bed a widow. Our daughters lost their dad when a gang beat him to death on our family doorstep.

The consequences were devastating, yet nothing prepared me for the way our girls were treated by the justice system. I learned the hard way that the needs of victims and witnesses are easily forgotten.

You’re not alone. I want to help.

Read Helen’s full story.

The Victims’ Commissioner for England and Wales:

  • listens to victims and witnesses
  • promotes good practice across criminal justice services
  • reviews the Victims Code and campaigns for change

More about our commitment to victims’ rights.

Complain about a victims’ service

Contact a criminal justice agency directly if you want to make a complaint.

Help for victims

News

Photograph of Baroness Newlove in front of a computer showing her new website.
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11 March 2019

New Victims’ Commissioner site highlights help for victims

Today, the Victims’ Commissioner launches her new-look website.
Photograph of two women talking with second woman facing away from camera.
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27 February 2019

Victim advocates provide practical and emotional support

The Victims' Commissioner says victim advocates can help victims through the aftermath of a crime.
A boy of about 5 sits at the end of a bench on his own, facing away from camera.
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13 February 2019

Why victims and survivors of child sexual abuse need a Commissioner

Victims and survivors of child sexual abuse need to be given a powerful voice in government, writes Baroness Newlove.
Photograph showing two people (from behind) seated at a bus shelter looking out to sea.
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5 February 2019

Inquiry launches landmark TV awareness campaign for the Truth Project

The Independent Inquiry into Child Sexual Abuse has launched a landmark TV public awareness campaign to ensure victims and survivors of child sexual abuse have the opportunity to be heard at the Truth Project.