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Recommendation

Improving the victim experience of the criminal justice system: recommendation 15

Updated: 1 October 2025
© Copyright, Victims Commissioner 2025.
Recommendation date:
7 March, 2025
Agency:
Ministry of Justice
Document title:
Justice delayed: The impact of the Crown Court backlog on victims, victim services and the criminal justice system
Status:
Awaiting response

Recommendation:

The Lord Chancellor must require the criminal justice inspectorates to perform a joint inspection every 5 years1 to look at the experiences, needs and rights of victims across the system including consideration of victim demographics, communication, and accessibility.

This inspection should consider the extent to which criminal justice agencies are complying with the Victims’ Code, as part of the new Code compliance framework introduced by the Victims and Prisoners Act (2024). The joint inspection should produce a joint report and recommendations.


  1. Whilst under the Victims and Prisoners Act 2024 the Victims Commissioner should be consulted by the inspectorates about their inspection framework and can suggest areas for exploration, the Commissioner cannot require the performance of an inspection. Only the Secretary of State, the Lord Chancellor and the Attorney General jointly can require a joint inspection ↩︎