Recommendation date:
7 March, 2025 Agency:
Ministry of Justice Document title:
Justice delayed: The impact of the Crown Court backlog on victims, victim services and the criminal justice system Status:
Awaiting response Recommendation:
The Ministry of Justice undertake a review of the victim journey with a view to exploring options for better delivery of Victims’ Code rights and communication, including exploration of a ‘single point of contact’ liaison or navigator that has responsibility for overseeing all communication and arrangements with the victim.